Hello, my name is Leticia Jaynes and I own a **** Chevy Cruze. My care started smoking...

GetHuman2148418's customer service issue with General Motors (GM) from February 2019

847 similar
0 following
Help with my General Motors (GM) issue
Next: our robot will wait on hold for GetHuman2148418 to get a General Motors (GM) rep on the line!
Always use the GetHuman Phone tocall General Motors (GM). We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2148418's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2148418 may need:
Account name, Account phone number, Account email address, Account address, and Vehicle Identification Number (VIN)
The issue in GetHuman2148418's own words
Hello, my name is Leticia Jaynes and I own a **** Chevy Cruze. My care started smoking and the dashboard said it was low on oil. That surprise me because I just had a oil change on *******. The local dealership said that my oil cooler had "blown out" and would need to be replaced. They said it was because of the recently below freezing weather. They charged me $****.** to fix it. I am writing you because I am concerned about this issue with the oil cooler. I looked this up and didn't find a record of this happening to any other vehicle because of cold weather. My car is only * years old so it should not be having this issue.
GetHuman2148418 did not yet indicate what General Motors (GM) should do to make this right.
I have an issue with General Motors (GM) too
How GetHuman2148418 fixed the problem
We are waiting for GetHuman2148418 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get General Motors (GM)'s attention and get better help faster. Tap below to get started.
Having General Motors (GM) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2148418 fixes it.
This email address isn't valid

General Motors (GM)

Customer service issue
Reported by GetHuman2148418
Feb 6th, 2019 - 4 mons ago
I have an issue with General Motors (GM) too
Not resolved
Seen by 3 customers so far
Similar issue to 847 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2148418 started working on this issue
Feb 6th 6:41pm