We have a **** Chevrolet Equinox. We were told that the pistons and rings were bad and...

GetHuman-jjturek's customer service issue with General Motors (GM) from February 2019

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We have a **** Chevrolet Equinox. We were told that the pistons and rings were bad and the fix would be around $****. They said a recall was done on the ****-**-and ** for the exact same issue but not the ****. We purchased this vehicle new and have taken extremely good care, never postponing an oil change and keeping up with the maintenance. Please help us understand why if you were having the exact same issue with the previous year model why you can't stand behind the ****. I love my Equinox but unfortunately due to this issue we are looking at a different vehicle and it will not be an Equinox.
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General Motors (GM)

Customer service issue
Reported by GetHuman-jjturek
Feb 6th, 2019 - 4 mons ago
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Feb 6th 4:00pm