Hello. We (Northern Comfort Inc. Mankato, MN *****) have purchased a **** CK*****-****H...

GetHuman2078788's customer service issue with General Motors (GM) from January 2019

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The issue in GetHuman2078788's own words
Hello. We (Northern Comfort Inc. Mankato, MN *****) have purchased a **** CK*****-****HD Truck. We ordered it when it rolled of the assembly line, paid for it late December. For * months now my truck has been sitting in Flint Michigan and not being delivered. We bought * other *** ton *x* LT Silverados at the same time that were on Mankato Motors Lot. My Dealership (Mankato Motors, Sales- Jesse Severson) have been doing a very good job on doing everything they can to keep me posted and what not. So far this delay has cost me over $*,***.** in repairs last week to a truck that should have been sold already. I have the Plow dealership telling me they may not want to trade my plow in towards the new one because it is getting to late in the season (That phone call today is what has pushed me over the edge.). i cant give them my used one if i dont have my new truck to put the new plow on. This is costing me a lot of money and frustration. We own ** Trucks, all Chevy brand new except one. I need my truck on a rail car bound for Minnesota now. I did not spend that much money to not have a reasonable explanation on why it is not here yet. Dealerships are receiving trucks that aren't sold, just stock trucks!!!!! Order number of the truck was WNPFMC. Last * of my VIN is KF******. I am not buying the backed up in shipping explanation, not that hard to pull the paperwork on the trucks that are sold and move them to the front to get shipped. Ship me my Truck Please.**Greg

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General Motors (GM)

Customer service issue
Reported by GetHuman2078788
Jan 30th, 2019 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 825 others
0 customers following this


GetHuman2078788 started working on this issue
Jan 30th, 2019 10:32pm

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