I have a car at the Terry Cullen Chevrolet dealership because it is having issues. They...

GetHuman1143350's customer service issue with General Motors (GM) from September 2018

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The issue in GetHuman1143350's own words
I have a car at the Terry Cullen Chevrolet dealership because it is having issues. They ran a diagnostic on my vehicle and are saying it is undrivable. I have a job, and I have a car note and I need to be able to get to and from work. On top of that , they're telling me they are *-*.* weeks behind, I also called the Chevy Dealership in Union City,GA and they both said it so it would be * weeks before I am even able to get my car fixed* and they wont provide me a rental until they actually start working on my car. My extended warranty is saying the same thing, I am upset and I literally have no car and no way to and from work, and I cannot afford to pay for a rental out of pocket for several weeks. I just need someone to please help me . I have ran out of options, and I need some kind of resolution. Thank you!

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General Motors (GM)

Customer service issue
Reported by GetHuman1143350
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 336 others
0 customers following this


GetHuman1143350 started working on this issue
Sep 14th, 2018 5:06pm