I HAVE A CONCERN WITH RESPECT TO THE SUN VISORS OF MY BOLT EV. WHEN THE SUN IS ON THE L...

GetHuman930134's customer service issue with General Motors (GM) from July 2018

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The issue in GetHuman930134's own words
I HAVE A CONCERN WITH RESPECT TO THE SUN VISORS OF MY BOLT EV. WHEN THE SUN IS ON THE LEFT SIDE OF THE CAR PARTICULARLY AT TWILIGHT THE VISOR DOES NOT EXTEND TO COVER ENOUGH OF THE DRIVER DOOR WINDOW TO BLOCK THE SUN FROM BLINDING THE DRIVER WHEN YOU NEED TO OVERTAKE ANOTHER VEHICLE OR TO MAKE A LEFT TURN, I USED TO OWN BUICK RENDEZVOUS THAT HAD A SMALL PLASTIC PULL OUT BOARD OF ABOUT * INCHES BY * INCHES FROM INSIDE THE SUN VISOR AS AN EXTENSION THAT LENGHTENS THE VISOR. THAT WAS VERY CONVENIENT AND DID NOT STOP THE VISOR FROM GOING BACK TO ITS ORIGINAL POSITION WHEN YOU NO LONGER NEEDED TO USE THE VISOR BY SIMPLY SLIDING THE BOARD BACK INSIDE THE VISOR. HONESTLY, I THINK YOU SHOULD PRODUCE SUCH SUN VISORS WITH AN EXTENSION PLATE OR BOARD PULL OUT FOR BOTH SIDES, DRIVER AND PASSENGER VISORS, AND IN FACT CONSIDERING THAT THIS MUST BE A SAFETY ISSUE, YOU SHOULD PRODUCE THEM AND OFFER THEM ASAP TO ALL BOLT EV OWNERS, WE SHOULD HAVE THE POSSIBILITY TO REPLACE THE ORIGINAL VISORS BY THESE SAFER ONES AT A REASONABLE PRICE. I WOULD CERTAINLY BE WILLING TO PAY A FEW DOLLARS EXTRA TO REPLACE MY VISORS BY THESE SAFER ONES. BUT I ALO THINK THAT THE FEDERAL SAFETY AGENCY SHOULD STRONGLY RECOMMEND THAT GM PROCEEDS WITH SUCH A SAFETY IMPROVEMENT AND MAKE IT A SAFETY FEATURE ON ALL BOLT EV. IT COULD SAVE LIVES. THE LAST * DIGITS OF MY VIN * ARE (*G*FW*S**) H********THANKS FOR READING ME.*ANTOINE L. NORMAND, ***-***, pRINCIPALE sTREET, GATINEAU QC CANADA J*H *H** -*-***-***-****

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General Motors (GM)

Customer service issue
Reported by GetHuman930134
Jul 30th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 219 others
0 customers following this
Items needed
Account name
Account phone number
Account email address
Account address
Vehicle Identification Number (VIN)

Timeline

GetHuman930134 started working on this issue
Jul 30th, 2018 1:42pm
GetHuman930134 indicated the issue is not fixed yet.
Jul 31st, 2018 11:47am
GetHuman930134 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:09pm