I just got an email from the Geek Squad, telling me they are automatically renewing my...

GetHuman5875138's Billing issue with Geek Squad from March 2021

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The issue in GetHuman5875138's own words
I just got an email from the Geek Squad, telling me they are automatically renewing my service plan (which I don't believe I have!) for one or three years (it wasn't clear which) for a total of $***.**!!**I called the phone number the email listed and was directed to several different websites, none of which had anything to do with the Geek Squad. The final website was one that would let the agent, "Peter Smith." take over my laptop. At that point, I hung up. I tried calling my local Best Buy store Geek Squad, but it supposedly isn't available by phone.

GetHuman5875138 did not yet indicate what Geek Squad should do to make this right.

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Geek Squad

The Geek Squad
Billing issue
Reported by GetHuman5875138
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1528 others
0 customers following this

Timeline

GetHuman5875138 started working on this issue
Mar 22nd 7:20pm

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