I just got an email from the Geek Squad, telling me they are automatically renewing my...

GetHuman5875138's Billing issue with Geek Squad from March 2021

Help with my Geek Squad issue
First: share to improve GetHuman5875138's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5875138 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5875138's own words
I just got an email from the Geek Squad, telling me they are automatically renewing my service plan (which I don't believe I have!) for one or three years (it wasn't clear which) for a total of $***.**!!**I called the phone number the email listed and was directed to several different websites, none of which had anything to do with the Geek Squad. The final website was one that would let the agent, "Peter Smith." take over my laptop. At that point, I hung up. I tried calling my local Best Buy store Geek Squad, but it supposedly isn't available by phone.

GetHuman5875138 did not yet indicate what Geek Squad should do to make this right.

How GetHuman5875138 fixed the problem

We are waiting for GetHuman5875138 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Geek Squad's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Geek Squad issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Geek Squad

The Geek Squad
Billing issue
Reported by GetHuman5875138
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1528 others
0 customers following this


GetHuman5875138 started working on this issue
Mar 22nd 7:20pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians