Got a email from Geek Squad today telling me that they were charging my credit card...

GetHuman5494794's Billing issue with Geek Squad from November 2020

Help with my Geek Squad issue
First: share to improve GetHuman5494794's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5494794 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5494794's own words
Got a email from Geek Squad today telling me that they were charging my credit card $***.** today for my annual maintenance service. It said to call * (***) ***-**** to cancel. Is that you? Anyway if I do have a maintenance plan with you I would like to cancel it. The email said my customer ID is: TX***AFBT*G. Thank you.* *****@***.com* (***) ***-****

GetHuman5494794 did not yet indicate what Geek Squad should do to make this right.

How GetHuman5494794 fixed the problem

We are waiting for GetHuman5494794 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Geek Squad's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Geek Squad issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Geek Squad

Billing issue
Reported by GetHuman5494794
Nov 25th, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1950 others
0 customers following this


GetHuman5494794 started working on this issue
Nov 25th, 2020 11:23pm
GetHuman5494794 indicated the issue is not fixed yet.
Nov 26th, 2020 7:45am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies