I have multiple Intermittent Loss of picture and sound on my QLED **" model QN**Q*FAMF...

GetHuman5309821's customer service issue with Geek Squad from September 2020

12 views | 1654 similar | 0 following
Help with my Geek Squad issue
Next: our robot will wait on hold for GetHuman5309821 to get a Geek Squad rep on the line!
Always use the GetHuman Phone to call Geek Squad. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5309821's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5309821 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5309821's own words
I have multiple Intermittent Loss of picture and sound on my QLED **" model QN**Q*FAMF, s*n **DW*CZJC****. I purchased the set from the Covington Best Buy coming-upon * years this Christmas.**On occasion, the TV displays a message about a power loss, it eventual it returns the picture and sound. **Additionally, after powering down for the night I LOSE my SOURCE (typically SPECTRUM) and I will need to setup same to get my Source back. This if of course frustrating and time consuming.**Do I have a hardware issue ? Does the 'ONE CONNECT' box have an issue with power ?**I paid for a Extended *-year warranty on the set. I would prefer a home visit to examine the issues and make needed warranty repairs. Regards * Jim Lynch**JIM (JAMES) LYNCH. *** East **th Avenue Covington LA *** *** ****

GetHuman5309821 did not yet indicate what Geek Squad should do to make this right.

How GetHuman5309821 fixed the problem

We are waiting for GetHuman5309821 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Geek Squad's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Geek Squad issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5309821 fixes it.
This email address isn't valid

Geek Squad

Customer service issue
Reported by GetHuman5309821
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1654 others
0 customers following this


GetHuman5309821 started working on this issue
Sep 28th, 2020 8:50pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers