I need someone to tell me how to fix this.

GetHuman5209718's Technical Support issue with Geek Squad from August 2020

Help with my Geek Squad issue
The issue in GetHuman5209718's own words
Cook food ... Whirlpool built-in microwave lower oven combination Model number WOC**EC*HS**.*Can set cook time on either oven but neither will go to the next step or start to heat when "Next" button is pushed.
Telling me what to do
Over *year
How GetHuman5209718 fixed the problem
Turned the power off to oven and waited ** seconds and turned back On. Had to reset clock and calendar but ovens Work now. *This solution is not mentioned in the trouble shooting instructions and should be the first solution on the list.
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Geek Squad

Oven combo
Technical Support issue
Reported by GetHuman5209718
Aug 28th, 2020 - 6 months ago
Fixed
GetHuman5209718 shared how to fix
Seen by 17 customers so far
Similar issue to 1488 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman5209718 started working on this issue
Aug 28th, 2020 11:49pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:11pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:14pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:14pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:15pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:16pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:18pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:26pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:27pm
GetHuman5209718 indicated the issue is not fixed yet.
Aug 29th, 2020 4:34pm
GetHuman5209718 confirmed the issue is fixed. Hooray!
Aug 29th, 2020 4:48pm

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