You billed my credit card on ******* for $**.** for annual services. On *******, one...

GetHuman-alltopju's customer service issue with Geek Squad from February 2019

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The issue in GetHuman-alltopju's own words
You billed my credit card on ******* for $**.** for annual services. On *******, one of your reps at the Tuttle Crossing store talked me into purchasing a new combination package for $***.** which included Office and Geek Squad support. They called your number so I could talk to a rep about crediting my card for the $**.** since I upgraded. To date, my card has not been credited for this. Please let me know why this has not been done as I am getting late fees for this since they said they would do this?
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Geek Squad

Customer service issue
Reported by GetHuman-alltopju
Feb 27th, 2019 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-alltopju started working on this issue
Feb 27th 7:33pm