I was playing Borderlands yesterday the first one. It was working fine almost all day...

GetHuman-coltonjb's customer service issue with Gearbox from October 2018

Help with my Gearbox issue
The issue in GetHuman-coltonjb's own words
I was playing Borderlands yesterday the first one. It was working fine almost all day. Then it said that it was a free trial but I've only game for over a year a free trial don't last a year I was wondering if there's any way you can send me like a copy of it or something cuz I've talked to Microsoft and they said they can't do much about it besides sending me here they said it has to do with you so I was just wondering what's going on and if you could fix it because I've talked to people all day and I'm super frustrated right now so y'all need to fix it
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Gearbox

Customer service issue
Reported by GetHuman-coltonjb
Oct 17th, 2018 - a mon ago
I have an issue with Gearbox too
Fixed
Seen by 3 customers so far
Similar issue to 5 others
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GetHuman-coltonjb started working on this issue
Oct 17th 9:49pm
GetHuman-coltonjb indicated the issue is not fixed yet.
Oct 18th 11:54pm