Order * *********************I have tried various ways to contact you and even tried op...

GetHuman-anavarra's customer service issue with GearBest from October 2019

Help with my GearBest issue
The issue in GetHuman-anavarra's own words
Order * *********************I have tried various ways to contact you and even tried opening a ticket but to no avail.*I placed this order on October *th and no update as to whether its been shipped as yet. *Can I please get an update - has the order been shipped and if not why please?*Also can you please have this order showing under my orders so I can in future track it as well.

GetHuman-anavarra did not yet indicate what GearBest should do to make this right.

How GetHuman-anavarra fixed the problem
I had to lodge a dispute with Paypal to get them to give me a refund. They are still offering the same item as available in stock but then after they get your money they say it will take * - * weeks to ship instead of * - * days!!!*Getting you money back from Gearbest is not the easiest thing to do and Customer Service simply ignor your requests completely. I have ordered the same item from Aliexpress and has already been shipped out and on the way to me via DHL. I shall never deal with Gearbest again. This was my first and last experience with Gearbest
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GearBest

Customer service issue
Reported by GetHuman-anavarra
Oct 14th, 2019 - 3 years ago
Fixed
GetHuman-anavarra shared how to fix
Seen by 15 customers so far
Similar issue to 777 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-anavarra started working on this issue
Oct 14th, 2019 9:36pm
GetHuman-anavarra indicated the issue is not fixed yet.
Oct 15th, 2019 2:28am
GetHuman-anavarra indicated the issue is not fixed yet.
Oct 15th, 2019 2:34am
GetHuman-anavarra confirmed the issue is fixed. Hooray!
Oct 17th, 2019 9:41pm