I purchased a *D printer from their UK website, it is the Anet A* desktop *d printer, t...

GetHuman-liamfol's customer service issue with GearBest from August 2018

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The issue in GetHuman-liamfol's own words
Change order to same product on European website ... I purchased a *D printer from their UK website, it is the Anet A* desktop *d printer, this item is to be shipped from Europe. I paid the stated price of ***EUR, immediately after paying it I was redirected to their EU website where the exact same item is on sale for ***EUR . I immediately e-mailed them asking to cancel the order and to order the same item from the EU suppliers for the lower price. Their first response was the next day stating that the item has been shipped and that there was nothing that they could do. I am currently looking for a refund of the price difference between the two identical items quoted at different prices.
That the same item has two different prices on their Uk and European servers
To be refunded the price difference
I e-mailed them immediately following purchase
Talking to all of their customer support servers, none of which were of any help
How GetHuman-liamfol fixed the problem

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GearBest

Anet A* *D Desktop Printer
Customer service issue
Reported by GetHuman-liamfol
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 56 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-liamfol started working on this issue
Aug 26th, 2018 11:12am
GetHuman-liamfol indicated the issue is not fixed yet.
Aug 26th, 2018 11:15am
GetHuman-liamfol indicated the issue is not fixed yet.
Aug 26th, 2018 12:29pm
GetHuman-liamfol indicated the issue is not fixed yet.
Aug 26th, 2018 12:32pm
GetHuman-liamfol indicated the issue is not fixed yet.
Aug 27th, 2018 5:02pm

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