Product: GPSMAP* ****xsv*S*N: ***********I have registered my device but it's not showi...

GetHuman-babybatd's customer service issue with Garmin from August 2020

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The issue in GetHuman-babybatd's own words
Product: GPSMAP* ****xsv*S*N: ***********I have registered my device but it's not showing up in the Garmin Express Software. When I download charts to my sd card and insert it to my garmin device, it doesn't display the charts because it needs to be unlocked to my device but it can't because my device is not showing up in the Garmin Device Software. When I login to my Garmin account in the browser, I see my device under my devices. Why is it not showing up in Garmin Express Software?

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Garmin

Customer service issue
Reported by GetHuman-babybatd
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1418 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number

Timeline

GetHuman-babybatd started working on this issue
Aug 24th 9:17pm
GetHuman-babybatd indicated the issue is not fixed yet.
Aug 25th 1:24am
GetHuman-babybatd indicated the issue is not fixed yet.
Aug 30th 11:00pm

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