I have an older Garmin Nuvi ****. All of my favorites appear as a black dot when I view...

GetHuman3837911's customer service issue with Garmin from October 2019

Help with my Garmin issue
The issue in GetHuman3837911's own words
I have an older Garmin Nuvi ****. All of my favorites appear as a black dot when I view map which is what I like.**I recently upgraded and purchased a Garmin DriveSmart ** LMT-S. I transferred all of my favorites from my old Nuvi **** to my new DriveSmart **. **They no longer automatically show up on my map on the DriveSmart ** as either a “square” or a “flag” unless I search for it under favorites. Is there anyway to change a setting so they automatically show on the map on the DriveSmart?? I am very disappointed about spending all of this money on a new Garmin and it is worse than my old one!**Thank you for any help that you can give me.**Ron

GetHuman3837911 did not yet indicate what Garmin should do to make this right.

How GetHuman3837911 fixed the problem
There was no fix. Garmin does not allow this on the newer models made in the last * - * years. I complained to Garmin. Terrible change. The option should still be there.
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Garmin

Customer service issue
Reported by GetHuman3837911
Oct 27th, 2019 - 2 years ago
Fixed
GetHuman3837911 shared how to fix
Seen by 12 customers so far
Similar issue to 5658 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number

Timeline

GetHuman3837911 started working on this issue
Oct 27th, 2019 5:29pm
GetHuman3837911 indicated the issue is not fixed yet.
Oct 30th, 2019 1:19am
GetHuman3837911 indicated the issue is not fixed yet.
Oct 30th, 2019 1:24am
GetHuman3837911 indicated the issue is not fixed yet.
Oct 30th, 2019 11:45am
GetHuman3837911 indicated the issue is not fixed yet.
Oct 30th, 2019 11:52am
GetHuman3837911 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 7:40pm
GetHuman3837911 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 7:42pm

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