I purchased a vivofit jr tracker for my son this last Christmas and it keeps dying (wit...

GetHuman-niclelet's customer service issue with Garmin from March 2019

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The issue in GetHuman-niclelet's own words
I purchased a vivofit jr tracker for my son this last Christmas and it keeps dying (with a red line at the top of the screen). I have replaced the battery three times since we've had it and it will work for about ** days and then die again. I know this isn't normal because my other son's tracker (same model) went * year before I had to replace the battery. We like the product but I cannot keep buying batteries. I would like a replacement please.
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Customer service issue
Reported by GetHuman-niclelet
Mar 27th, 2019 - 24d ago
I have an issue with Garmin too
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Seen by 5 customers so far
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GetHuman-niclelet started working on this issue
Mar 27th 7:53pm