I have a rino ***hcx. I recently got a new battery for it from amazon. the battery do...

GetHuman2039917's customer service issue with Garmin from January 2019

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The issue in GetHuman2039917's own words
I have a rino ***hcx. I recently got a new battery for it from amazon. the battery does not charge. I plug it in the wall with the little clip on the back of the battery, the red light comes on the clip, and rino screen comes on with the charging battery showing the percentage. But the percentage always shows *%. and it shows this even after hours of charging. it seems to not charge. I am using the original OEM Garmin charger that I have had for years.
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Garmin

Customer service issue
Reported by GetHuman2039917
Jan 25th, 2019 - 3 mons ago
I have an issue with Garmin too
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Seen by 1 customer so far
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GetHuman2039917 started working on this issue
Jan 25th 8:43pm