Edge ***. Starts up but only goes to * screens* (Cycling data, N America map, Elev pro...

GetHuman-jhkoning's customer service issue with Garmin from November 2018

4 views
 | 
1620 similar
 | 
0 following
Help with my Garmin issue
Did we steer you to the right help?
Waiting to see if GetHuman-jhkoning got the right customer help using our suggestion.
First: share to improve GetHuman-jhkoning's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jhkoning may need:
Garmin Type, Name of Account Holder, Phone Number, Email on Account, Home or Billing Address, and Warranty Number
The issue in GetHuman-jhkoning's own words
Edge ***. Starts up but only goes to * screens* (Cycling data, N America map, Elev profile and virtual partner) Screen responds to touch and scrolls right to left. No menu. Looks like a demo display. Tried factory reset, screen calibration, and even replaced the screen but no difference. I also tried updates, and checked the file for corruption but no change. Seems to be a software issue but I am stuck. No warranty as its * yrs old. *Ser***M******
GetHuman-jhkoning did not yet indicate what Garmin should do to make this right.
I have an issue with Garmin too
How GetHuman-jhkoning fixed the problem
We are waiting for GetHuman-jhkoning to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jhkoning fixes it.
This email address isn't valid

Garmin

Customer service issue
Reported by GetHuman-jhkoning
Nov 26th, 2018 - 10 mons ago
I have an issue with Garmin too
Not resolved
Seen by 4 customers so far
Similar issue to 1620 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jhkoning started working on this issue
Nov 26th, 2018 4:22pm