My Vivoactive HR watch got a bad scratch and crack on the crystal. The watch still wor...

GetHuman-danawun's customer service issue with Garmin from November 2018

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The issue in GetHuman-danawun's own words
Normal usage, accidentally scraped it ... My Vivoactive HR watch got a bad scratch and crack on the crystal. The watch still works, but scratch is very prominent and unsightly, and I’m concerned it’s not waterproof anymore. Can it be repaired or replaced ? And how much would it cost, and how do I get it serviced ?*My name is Dana Wunderlich, serial number is: *FJ****** and I bought it about ** months ago through Amazon.
I’m afraid that it may not be water resistant anymore, and it looks bad
Fixed or replaced would be great, I like the product
I’ve bought many Garmin fitness bands over the last * years
No
I have an issue with Garmin too
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Garmin

Vivoactive HR
Customer service issue
Reported by GetHuman-danawun
Nov 24th, 2018 - 10 mons ago
I have an issue with Garmin too
Not resolved
Seen by 12 customers so far
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Timeline
GetHuman-danawun started working on this issue
Nov 24th, 2018 12:46am