I have a Garmin ****xsv unit mounted on the console of my boat. A friend borrowed the...

GetHuman1604720's customer service issue with Garmin from November 2018

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The issue in GetHuman1604720's own words
I have a Garmin ****xsv unit mounted on the console of my boat. A friend borrowed the boat and when they returned it the ***** in **** on the right side has been cross threaded and is now stuck in the ***** hole. I can’t tighten down the unit. Can the threaded assembly be removed and replaced along with a new ****?
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Garmin

Customer service issue
Reported by GetHuman1604720
Nov 22nd, 2018 - 10 mons ago
I have an issue with Garmin too
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Seen by 4 customers so far
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Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
Timeline
GetHuman1604720 started working on this issue
Nov 22nd, 2018 4:00am
GetHuman1604720 indicated the issue is not fixed yet.
Nov 25th, 2018 2:16pm