Hi! I am unable to change the settings on my vivoactive HR via Garmin Connect or Expres...

GetHuman1336964's customer service issue with Garmin from October 2018

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The issue in GetHuman1336964's own words
Hi! I am unable to change the settings on my vivoactive HR via Garmin Connect or Express. The bluetooth on my device is turned off and I cannot manually turn it back on because the screen is slightly cracked on the top and unresponsive. I would like to turn on the bluetooth setting from Garmin Express or the web site. The site tells me to make this change in Garmin Express, Express tells me to do it on the website. What should I do if I can't use Connect?*Thank you,*Krisztina
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Customer service issue
Reported by GetHuman1336964
Oct 13th, 2018 - 3 mons ago
I have an issue with Garmin too
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Seen by 3 customers so far
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GetHuman1336964 started working on this issue
Oct 13th, 2018 6:07am