garmin Vivo Active HR watch stoped working and the face of the watch has raised up and...

GetHuman1027940's customer service issue with Garmin from August 2018

736 similar
0 following
Help with my Garmin issue
How did GetHuman1027940 do it?
Waiting to hear how GetHuman1027940 fixed the problem to share with other customers.
The issue in GetHuman1027940's own words
garmin Vivo Active HR watch stoped working and the face of the watch has raised up and is pulled up from the watch body. I was using it while on vacation in Yuma, AZ. The temp outside was *** degrees at the time. I jumped in the pool after I returned from a work out outside. After I got out i looked at my watch to review my workout and the screen was blank and the face was coming off the watch body. The watch was charged at the time of the incident. I received the watch end of June '**** and registered it before use in July'****. The problem happened july '****. About ** days from actual purchase and a week after registration on line before i used it for the first time. Is there anything I can do? I liked the watch.
GetHuman1027940 did not yet indicate what Garmin should do to make this right.
I have an issue with Garmin too
How GetHuman1027940 fixed the problem
We are waiting for GetHuman1027940 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Garmin email you?
This email address isn't valid
Follow this issue
See how GetHuman1027940 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1027940
Aug 23rd, 2018 - 4 mons ago
I have an issue with Garmin too
Seen by 3 customers so far
Similar issue to 736 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
GetHuman1027940 started working on this issue
Aug 23rd 4:42pm
GetHuman1027940 confirmed the issue is fixed. Hooray!
Aug 31st 6:57pm