garmin Vivo Active HR watch stoped working and the face of the watch has raised up and...

GetHuman1027940's customer service issue with Garmin from August 2018

5 views | 736 similar | 0 following
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The issue in GetHuman1027940's own words
garmin Vivo Active HR watch stoped working and the face of the watch has raised up and is pulled up from the watch body. I was using it while on vacation in Yuma, AZ. The temp outside was *** degrees at the time. I jumped in the pool after I returned from a work out outside. After I got out i looked at my watch to review my workout and the screen was blank and the face was coming off the watch body. The watch was charged at the time of the incident. I received the watch end of June '**** and registered it before use in July'****. The problem happened july '****. About ** days from actual purchase and a week after registration on line before i used it for the first time. Is there anything I can do? I liked the watch.

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Customer service issue
Reported by GetHuman1027940
Aug 23rd, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 736 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number


GetHuman1027940 started working on this issue
Aug 23rd, 2018 4:42pm
GetHuman1027940 confirmed the issue is fixed. Hooray!
Aug 31st, 2018 6:57pm

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