Hello. I own a Garmin Forerunner *** and love the product. I have been using it for mid...
GetHuman1002355's customer service issue with Garmin from August 2018
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The issue in GetHuman1002355's own words
Hello. I own a Garmin Forerunner *** and love the product. I have been using it for middle school cross country and it has been really helpful. I was running with it on August **, **** when it didn't seem to start recording mileage even with full satellite connection. I didn't think much about it and continued my run. After my run I checked to see if it started to work , it didn't . I pressed save and it did that circle thing for over * hours until it ran out of battery. I plugged it in and it seemed to turn on fine. I thought I fixed it. Well, I took it out the following day and it did the exact same thing. I would like Garmin to A. Tell me how to fix it or B. stand behind their product and provide a full refund either in "Garmin money" or a new watch. I would be more than happy to send it in to be inspected to show that the watch has not been physically abused in any way. Thank you whoever is reading this.
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