Hello. I own a Garmin Forerunner *** and love the product. I have been using it for mid...

GetHuman1002355's customer service issue with Garmin from August 2018

680 similar
0 following
Help with my Garmin issue
First: share to improve GetHuman1002355's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1002355 to get a Garmin rep on the line!
Always use the GetHuman Phone tocall Garmin. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1002355's own words
Hello. I own a Garmin Forerunner *** and love the product. I have been using it for middle school cross country and it has been really helpful. I was running with it on August **, **** when it didn't seem to start recording mileage even with full satellite connection. I didn't think much about it and continued my run. After my run I checked to see if it started to work , it didn't . I pressed save and it did that circle thing for over * hours until it ran out of battery. I plugged it in and it seemed to turn on fine. I thought I fixed it. Well, I took it out the following day and it did the exact same thing. I would like Garmin to A. Tell me how to fix it or B. stand behind their product and provide a full refund either in "Garmin money" or a new watch. I would be more than happy to send it in to be inspected to show that the watch has not been physically abused in any way. Thank you whoever is reading this.
GetHuman1002355 did not yet indicate what Garmin should do to make this right.
I have an issue with Garmin too
How GetHuman1002355 fixed the problem
We are waiting for GetHuman1002355 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Garmin customer problems.
How Do I Get Device Support from Garmin?How Do I Submit a Repair or Warranty Claim to Garmin?
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1002355 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1002355
Aug 17th, 2018 - a yr ago
I have an issue with Garmin too
Not resolved
Seen by 2 customers so far
Similar issue to 680 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
GetHuman1002355 started working on this issue
Aug 17th, 2018 12:28am