After several months of enjoying my Vivoactive HR watch, it just stopped working. First...

GetHuman985909's customer service issue with Garmin from August 2018

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The issue in GetHuman985909's own words
After several months of enjoying my Vivoactive HR watch, it just stopped working. First, it started vibrating all of the time, then the sensors stopped working, then the time was wrong. Then I couldn't turn it off by holding the *-- button down for ** seconds. Occasionally the watch face will come on but the time is wrong and the pulse rate doesn't change no matter what I do. I did not damage it or drop it.**I need to communicate via email as I'm in Canada and don't want to pay out of country fees
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Garmin

Customer service issue
Reported by GetHuman985909
Aug 13th, 2018 - 7 mons ago
I have an issue with Garmin too
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Seen by 2 customers so far
Similar issue to 655 others
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Timeline
GetHuman985909 started working on this issue
Aug 13th, 2018 4:16pm