Auto save activity***-**-****, **:** PM*Hi,*I use my VSHR for walking and use the run f...

GetHuman817685's customer service issue with Garmin from June 2018

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Help with my Garmin issue
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The issue and preferred resolution, in GetHuman817685's own words:
Auto save activity***-**-****, **:** PM*Hi,*I use my VSHR for walking and use the run function to log my details, recently I went up to the lakes and tried it for the first time on long walks. I've found that if you stop for a break it still adds time to your miles giving inaccurate readings, eg: I normally walk at around ** - ** mins per mile, whilst stopped for a period I ended up with a ** min mile. Next time I paused the activity by pressing the button and hoped to press to resume when I started again, unfortunately there is a auto save function which activates after around *-* mins, it does alert you by vibrating (you can reset back to pausing by tapping the screen) but if you're busy it's easy to miss. It's only a minor point as you can start again but then you have * activities. I can't find anyway to switch this off or change the pre-set auto save timer.*Any body else noticed this?
I trust that Garmin will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman817685
Jun 25th, 2018 - 2 mons ago
I have an issue with Garmin too
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GetHuman817685 started working on this issue
Jun 25th 12:21pm