I am a student and had received the Garmin swim-Serial number *JM****** watch as a grad...

GetHuman-kaitsox's customer service issue with Garmin from June 2018

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I am a student and had received the Garmin swim-Serial number *JM****** watch as a graduation gift. The issue is as I was swimming the watch band became compromised and fell off my wrist without me noticing. I am disappointed as this should not have been the case. I enjoyed using the product as it helped with my training but, I am now in a position where I no longer have the device. I would appreciate your consideration of replacing the unit as I do not believe this is my fault. I appreciate your consideration of my request. Thanks in advance for your reply.**Sincerely-*Kaitlyn
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Garmin

Customer service issue
Reported by GetHuman-kaitsox
Jun 11th, 2018 - 9 mons ago
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GetHuman-kaitsox started working on this issue
Jun 11th, 2018 8:17pm
GetHuman-kaitsox confirmed the issue is fixed. Hooray!
Jun 11th, 2018 9:34pm