Product: Garmin Edge *****Issue: Unit will not upload courses from "Ride With GPS" or...

GetHuman-jort's customer service issue with Garmin from June 2018

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Product: Garmin Edge *****Issue: Unit will not upload courses from "Ride With GPS" or "Garmin Connect." Though the *** hard drive shows on my Apple desktop computer, and I can access the drive, "Garmin Express" cannot find the *** in order to add the unit to "my devices."
I trust that Garmin will make this right and come up with a resolution that is fair.
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Garmin

Customer service issue
Reported by GetHuman-jort
Jun 1st, 2018 - 2 mons ago
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GetHuman-jort started working on this issue
Jun 1st 2:22pm
GetHuman-jort confirmed the issue is fixed. Hooray!
Jun 4th 6:05pm