My Garmin Vivo active (now *.*yrs old) went blank after an ocean swim. It didn’t work a...

GetHuman699071's customer service issue with Garmin from May 2018

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The issue in GetHuman699071's own words
My Garmin Vivo active (now *.*yrs old) went blank after an ocean swim. It didn’t work at all for a day or two but the did recharge but only holds charge for **mins when in GPS use mode or half a day in inactive (watch only) mode. Is *.*yrs the normal life of this device? If not what warranty options do I have? I have been a loyal Garmin customer for many years across many products but this experience has tested my resolve.
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Customer service issue
Reported by GetHuman699071
May 19th, 2018 - 10 mons ago
I have an issue with Garmin too
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Seen by 2 customers so far
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GetHuman699071 started working on this issue
May 19th, 2018 9:52am