device was no longer paired - sync my device - I have two devices under two accounts...

GetHuman-sharilip's tech support issue with Garmin from April 2018

Help with my Garmin issue
The issue in GetHuman-sharilip's own words
sync my device ... device was no longer paired
I have two devices under two accounts. Every time I sign out of one, I have to pair my device again
for the Garmin Connect app to be able to save what device is paired with that account and actually save it. I'll go back to my FitBit if it can't work right. At least the fitbit stays connected to the app without having to pair it every time.
I have an issue with Garmin too
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tech support issue
Reported by GetHuman-sharilip
Apr 20th, 2018 - 5 mons ago
I have an issue with Garmin too
Not resolved
Seen by 3 customers so far
Similar issue to 969 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
Timeline
GetHuman-sharilip started working on this issue
Apr 20th 2:38pm
GetHuman-sharilip indicated the issue is not fixed yet.
Apr 23rd 4:10pm