Touch screen no longer responds - Look at my activity - I cannot do anything except tell time

GetHuman402187's tech support issue with Garmin from April 2018

Help with my Garmin issue
The issue in GetHuman402187's own words
Look at my activity ... Touch screen no longer responds
I cannot do anything except tell time
That it works properly again
I have an issue with Garmin too
How GetHuman402187 fixed the problem
Soft start by holding left button down to force power off. After a few seconds press button again to power on
Please help with my Garmin issue
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Garmin

Vivo active
tech support issue
Reported by GetHuman402187
Apr 20th, 2018 - 5 mons ago
I have an issue with Garmin too
Fixed
GetHuman402187 shared how to fix
Seen by 3 customers so far
Similar issue to 971 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
Timeline
GetHuman402187 started working on this issue
Apr 20th 2:19pm
GetHuman402187 confirmed the issue is fixed. Hooray!
Apr 20th 3:19pm