For many years I have had a policy on my son, Stephen P. Young (Policy *********). He w...

GetHuman-therevdo's customer service issue with Garden State Life Insurance Company from November 2018

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The issue in GetHuman-therevdo's own words
For many years I have had a policy on my son, Stephen P. Young (Policy *********). He was killed in an automobile accident on September **, **** but I have been unable to submit a claim because we are still waiting on the Death Certificate from the Medical Examiner because that office is all back up. We are still being told that it could be as long as * more months before we will receive the Certificate. In the mean time, I have had a least one monthly premium charged to my credit card as part of the automatic billing. I assume that cancelling those monthly premiums will have no impact on the handling of the claim when I finally get the Death Certificate. What is the best way to proceed from this point?

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Garden State Life Insurance Company

Customer service issue
Reported by GetHuman-therevdo
Nov 14th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 65 others
0 customers following this

Timeline

GetHuman-therevdo started working on this issue
Nov 14th, 2018 9:07pm