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Before contacting them, items GetHuman-therevdo may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-therevdo's own words
For many years I have had a policy on my son, Stephen P. Young (Policy *********). He was killed in an automobile accident on September **, **** but I have been unable to submit a claim because we are still waiting on the Death Certificate from the Medical Examiner because that office is all back up. We are still being told that it could be as long as * more months before we will receive the Certificate. In the mean time, I have had a least one monthly premium charged to my credit card as part of the automatic billing. I assume that cancelling those monthly premiums will have no impact on the handling of the claim when I finally get the Death Certificate. What is the best way to proceed from this point?
GetHuman-therevdo did not yet indicate what Garden State Life Insurance Company should do to make this right.
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