Hi, I have two issues:**. I lost my credit card ending in **** today and I reported th...

GetHuman-adayanqi's customer service issue with Gap.com from December 2018

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The issue in GetHuman-adayanqi's own words
Hi, I have two issues:**. I lost my credit card ending in **** today and I reported that, when I logged in, a new card ending in **** was in my account with most information has transferred to the account, but the rewards I had earned didn’t, can i request to transfer the rewards to my new account? **. I couldn’t login to my shop gap account to check out, I believe my email and password are correct because I saved them on my computer, and I tried to use forget my password, no temporary password sent to my email so I couldn’t reset my password. I have lost a lot of chances to get the good deals on Black Friday and after because of this reason. *Could you please assist? Thanks
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Customer service issue
Reported by GetHuman-adayanqi
Dec 7th, 2018 - 6 mons ago
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GetHuman-adayanqi started working on this issue
Dec 7th, 2018 3:04am