Hello, I wanted to relay that when the Detroit News*Free Press server goes down which i...

GetHuman3951536's Service problem issue with Gannett Co. from November 2019

Help with my Gannett Co. issue
The issue in GetHuman3951536's own words
Hello, I wanted to relay that when the Detroit News*Free Press server goes down which is not a very rare occurrence it appears nobody knows this and it normally takes a long time to get the site working. I have started saving emails related to this issue to resend as it occurs for ease of exchange to help get the site back in service. Latest issues were today, ***** and *****. It is frustrating paying for an online service then having to wait hours to get access to the content. Thanks

GetHuman3951536 did not yet indicate what Gannett Co. should do to make this right.

How GetHuman3951536 fixed the problem
Hello, The issue was on the Gannett, News*Free Press side as the issue is resolved with no change on my part. Thanks
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Gannett Co.

Service problem issue
Reported by GetHuman3951536
Nov 17th, 2019 - a year ago
Fixed
GetHuman3951536 shared how to fix
Seen by 3 customers so far
Similar issue to 168 others
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Timeline

GetHuman3951536 started working on this issue
Nov 17th, 2019 1:41pm
GetHuman3951536 confirmed the issue is fixed. Hooray!
Nov 17th, 2019 7:02pm