I have sent the following email to Gameloft support * times since April * **** requesti...

GetHuman4868489's customer service issue with Gameloft.com from May 2020

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I have sent the following email to Gameloft support * times since April * **** requesting help and there has been not response.**Now the latest update today May **th **** has removed ALL of my booster inventory.**I have spent a lot of time and money building that inventory and am very upset that every time there is an update you guys stick it to me.**I would really appreciate some kind of response.* *To: Gameloft*Asphalt * Airborne *Date: April *, **** **On March **, **** I updated my Asphalt * to *** Version *.*.OK as requested. **The day before that update, March **th **** my Nitro Starters ** minute bank had over *** boosters. *After the update you reset my bank to *** ** minute boosters. **My ** minute Tuning Kits was also at over *** boosters and that was also reset to *** ** minute boosters. **I also had over *** * hour Extra Tank boosters and that was reset to *** * hour boosters. *That exchange though not to my liking is acceptable to me and needs no adjustment. **I also had over *** ** hour Double Credits and that was reset to ** ** hour Double Credits. **I am at a lost to understand why you felt the need to remove almost *** hard earned and purchased boosters. If this was just an oversight*computer mistake I understand and strongly request my lost booster be return to me. **I do not remember the exact number of boosters I had on March **, **** but I’m sure with your advanced computer technology you are able to retrieve those numbers and give me an exact reset number. **Thank you, **Richard Lowe *****@***.com *Asphalt * Game Name: K*sentry *Player ID: f***

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Customer service issue
Reported by GetHuman4868489
May 25th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 113 others
0 customers following this
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GetHuman4868489 started working on this issue
May 25th, 2020 8:17pm
GetHuman4868489 indicated the issue is not fixed yet.
May 26th, 2020 2:41am

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