I was in game and suddenly my game and the whole computer reset. After that I wasnt abl...

GetHuman-bethwitt's customer service issue with Gameloft.com from February 2019

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The issue in GetHuman-bethwitt's own words
I was in game and suddenly my game and the whole computer reset. After that I wasnt able to log in via my Microsoft live acct. Somehow it had messed up I had to totally remove and re-add my Microsoft live to my computer and reinstall March of Empires. Now it will not access my game. It gives me option to sign in via Microsoft acct and I do but it stays with the tutorial part and doesnt access my profile. Help! My shield goes down in a couple of hours. I messaged over ** hrs ago and no help yet.
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Customer service issue
Reported by GetHuman-bethwitt
Feb 16th, 2019 - 8 mons ago
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Feb 16th 12:14am