I have a problem, a kid how is * years old from a friend played a game and charged me t...

GetHuman-hbrleci's customer service issue with Gameloft.com from April 2018

Help with my Gameloft.com issue
The issue in GetHuman-hbrleci's own words
I have a problem, a kid how is * years old from a friend played a game and charged me through my cell phone, whether there is a possibility of cashback as it was coincidental. Please refund because I did not know that it was so insecure and that the child could make a payment with one click.
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Gameloft.com

Customer service issue
Reported by GetHuman-hbrleci
Apr 26th, 2018 - 5 mons ago
I have an issue with Gameloft.com too
Not resolved
Seen by 6 customers so far
Similar issue to 32 others
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Timeline
GetHuman-hbrleci started working on this issue
Apr 26th 7:44pm
GetHuman-hbrleci indicated the issue is not fixed yet.
Apr 26th 9:20pm
GetHuman-hbrleci indicated the issue is not fixed yet.
Apr 26th 9:21pm
GetHuman-hbrleci indicated the issue is not fixed yet.
Apr 27th 7:35am