Hey GameStop. I'm just about to complain real quick about your return policy. Last nigh...

GetHuman-baxterp's Refund a Charge issue with GameStop from March 2021

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The issue in GetHuman-baxterp's own words
Hey GameStop. I'm just about to complain real quick about your return policy. Last night I purchased Werewolf the Apocalypse in one of your stores for what I thought was the XBOX Series X. It was the last copy, so it was a floor display. I turns out that the game is an XBOX One game that I can play with my Series X. So I took the game back and was only offered $** for the brand new game I purchased. *My complaint is, even though your policy is that new games once opened are treated like used games, I didn't think I was purchasing the XBO version. I thought I was purchasing the XSX version. I did not get what I thought I was paying for, and now I feel like I'm being punished for not reading the "fine print". I have been a loyal customer since GameStop was Electronics Boutique. And as a loyal customer, I must say that I feel robbed, and this is some unfair BS.*That is all.

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GameStop

Refund a Charge issue
Reported by GetHuman-baxterp
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2857 others
0 customers following this

Timeline

GetHuman-baxterp started working on this issue
Mar 20th 5:49pm