I ordered through Klarna on December **, and have yet to receive any shipping updates o...

GetHuman5605618's Refund a Charge issue with GameStop from January 2021

Help with my GameStop issue
First: share to improve GetHuman5605618's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5605618 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman5605618's own words
I ordered through Klarna on December **, and have yet to receive any shipping updates or even a tracking number. I sent an email to you guys a few days ago about this issue and haven't received a response yet either. I got a confirmation number through Klarna which was WNST*P*G, but on Klarna it still says the status of my order is "preparing". I was already charged the initial **% for the order and was wondering if the order was shipped yet, or if not, if it'll be any time soon. I'm tired of waiting and not getting any communication at all back from you guys. If my order isn't planned on being shipped within the next few days then I'd rather have it cancelled and refunded. Thank you.

GetHuman5605618 did not yet indicate what GameStop should do to make this right.

How GetHuman5605618 fixed the problem

We are waiting for GetHuman5605618 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GameStop

Refund a Charge issue
Reported by GetHuman5605618
Jan 1st, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2795 others
0 customers following this

Timeline

GetHuman5605618 started working on this issue
Jan 1st 2:56am