I bought a Turtle Beach Recon **x refurbished headset on ********* it did not work. I c...
GetHuman-genex's customer service issue with GameStop from May 2020
Help with my GameStop issue
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The issue in GetHuman-genex's own words
I bought a Turtle Beach Recon **x refurbished headset on ********* it did not work. I called my store in Vincennes and spoke with Janet who told me to email power up which I did. Got a number in an auto reply ********. relayed to them I wanted my money back and have never received another reply from them. Evertime I try to call support I am on hold for more than ** minutes and the system hangs up on me. I also found out after I bought a different headset from walmart that the controller I plugged the game stop headset into would no longer work with headsets. It worked fine with my a set of ear buds before. I want my money back for the headset and feel I should get a replacement for the controller it damaged as well. I still have my receipt. Thank You.
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