I ordered Switch Lite, Animal Crossings game & Ultimate Protection Pack $***.** total...

GetHuman4845478's customer service issue with GameStop from May 2020

Help with my GameStop issue
First: share to improve GetHuman4845478's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4845478 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman4845478's own words
I ordered Switch Lite, Animal Crossings game & Ultimate Protection Pack $***.** total. Paid with credit card. Card charged twice. Called waited over * hr to speak with customer svc rep who doesn't speak English well. Explained issue. Advised I want items ordered but want refund for *nd charge. The idiot rep cancelled order after I told him * times not to do it. Now I am charged for item twice that I am never getting. I got refund on my card at bank. Please reinstate order and DELIVER merchandise!!!!!!!*Order * *****************Order date: ***********Have already sent email, but only received an auto response that someone would contact me.....I'm still waiting......(crickets)*I live less than ** minutes from Gamestop Corporate ofc in Grapevine, TX....I can come pick it up if possible....just want someone to call me: ***-***-****....b* * PM ********** or next step will be to the TX Atty Gen'l's office to report your poor customer service and the fact that you cancelled an order and a refund has not been initiated.

GetHuman4845478 did not yet indicate what GameStop should do to make this right.

How GetHuman4845478 fixed the problem

We are waiting for GetHuman4845478 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GameStop

Customer service issue
Reported by GetHuman4845478
May 20th, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2799 others
0 customers following this

Timeline

GetHuman4845478 started working on this issue
May 20th, 2020 2:04am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians