Due to COVID-** and the shut down of most non-essential stores, Gamestop included, I wa...

GetHuman-thaliafa's Refund a Charge issue with GameStop from April 2020

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The issue in GetHuman-thaliafa's own words
Due to COVID-** and the shut down of most non-essential stores, Gamestop included, I was unable to pick up my preorder of the Animal Crossing New Horizons when it first came out, hoping the pandemic would be over in a couple weeks but obviously it won’t be. I opted to buying and downloading the game online and now I still have the charges from when I preordered but I no longer need it since I got the digital copy. How could I get a refund for this item? Would it go on store credit instead?

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GameStop

Refund a Charge issue
Reported by GetHuman-thaliafa
Apr 11th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1739 others
0 customers following this

Timeline

GetHuman-thaliafa started working on this issue
Apr 11th 8:37am
GetHuman-thaliafa indicated the issue is not fixed yet.
Apr 13th 9:50pm
GetHuman-thaliafa indicated the issue is not fixed yet.
Apr 14th 9:38pm
GetHuman-thaliafa indicated the issue is not fixed yet.
Apr 15th 9:10am

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