I have received confirmation of delivery for order *****************. However, the deli...

GetHuman4527944's customer service issue with GameStop from March 2020

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The issue in GetHuman4527944's own words
I have received confirmation of delivery for order *****************. However, the delivery was not made, and I have contacted UPS multiple times to ask about the whereabouts of the parcel. The UPS responded that the dispatcher has placed the order at a different location than the one that I have provided in the address line. This address was the apartment building next to mine, which I had no personal access to. - I personally do not understand why this was the decision made by the dispatcher. I did, however, check the apartment complex (both mine and the other) many times throughout yesterday and today, but I cannot find the parcel anywhere. Therefore, I ask that Gamestop file a claim with regards to lost item. The tracking number is *Z*EE*************. I hope that my experience with Gamestop gets better with the customer service. Thank you. Please respond as soon as possible.

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Customer service issue
Reported by GetHuman4527944
Mar 26th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 1275 others
0 customers following this

Timeline

GetHuman4527944 started working on this issue
Mar 26th, 2020 12:41am
GetHuman4527944 indicated the issue is not fixed yet.
Mar 29th, 2020 2:40pm
GetHuman4527944 indicated the issue is not fixed yet.
Mar 29th, 2020 2:41pm
GetHuman4527944 indicated the issue is not fixed yet.
Apr 5th, 2020 9:11pm
GetHuman4527944 indicated the issue is not fixed yet.
Apr 6th, 2020 12:05am

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