I had attempted to order a gift card online through the website using my debit card. I...

GetHuman3773104's Overcharge/strange charge issue with GameStop from October 2019

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The issue in GetHuman3773104's own words
I had attempted to order a gift card online through the website using my debit card. I tried * times and finally used my MasterCard from Capital One where my $** payment was showing as successful and it gave me a confirmation code and an email was sent to my email address. However, when I looked on my Wells Fargo account, all three attempts were showing as pending transactions. When I had initially tried to process the $** payment, each time a red bar populated at the top of the check out screen that stated it was “declined” and would I have to “use another form of payment or contact my bank”. I only tried t more than once because I knew there were funds available. I would like the * $** charges credited back to my Wells Fargo bank account being that the payment was successfully charged to my Capital One MC.

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GameStop

Overcharge/strange charge issue
Reported by GetHuman3773104
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2841 others
0 customers following this

Timeline

GetHuman3773104 started working on this issue
Oct 16th, 2019 1:53am
GetHuman3773104 indicated the issue is not fixed yet.
Oct 21st, 2019 10:20pm