Trying to purchase a $*** PS Gift Card with $*** in GameStop Gift Cards (since you can...

GetHuman-pankaale's customer service issue with GameStop from September 2019

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The issue in GetHuman-pankaale's own words
Trying to use my GameStop Gift Cards on an online order ... Trying to purchase a $*** PS Gift Card with $*** in GameStop Gift Cards (since you can only use two gift cards in a purchase now) and the transaction keeps getting declined. I tried calling about this issue on Sept *th (Sunday) and sat on hold for over an hour just to get hung up on because their office had closed
It was really frustrating to get hung up on after waiting for over an hour. Normally, you don’t close until the last customer leaves
I want to be able to use my Gift Cards to make purchases without any hassle
I’ve been shopping at GameStop ever since I was a kid
I’ve tried looking at the forums*faq but haven’t found a solution. I’ll be going in to a store this week if I can’t get it resolved over the phone
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GameStop

GameStop Gift Cards
Customer service issue
Reported by GetHuman-pankaale
Sep 10th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 2527 others
0 customers following this

Timeline

GetHuman-pankaale started working on this issue
Sep 10th, 2019 3:03am
GetHuman-pankaale indicated the issue is not fixed yet.
Sep 12th, 2019 2:04pm