Trying to purchase a $*** PS Gift Card with $*** in GameStop Gift Cards (since you can...

GetHuman-pankaale's customer service issue with GameStop from September 2019

Help with my GameStop issue
First: share to improve GetHuman-pankaale's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pankaale may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman-pankaale's own words
Trying to use my GameStop Gift Cards on an online order ... Trying to purchase a $*** PS Gift Card with $*** in GameStop Gift Cards (since you can only use two gift cards in a purchase now) and the transaction keeps getting declined. I tried calling about this issue on Sept *th (Sunday) and sat on hold for over an hour just to get hung up on because their office had closed
It was really frustrating to get hung up on after waiting for over an hour. Normally, you don’t close until the last customer leaves
I want to be able to use my Gift Cards to make purchases without any hassle
I’ve been shopping at GameStop ever since I was a kid
I’ve tried looking at the forums*faq but haven’t found a solution. I’ll be going in to a store this week if I can’t get it resolved over the phone
How GetHuman-pankaale fixed the problem

We are waiting for GetHuman-pankaale to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


GameStop Gift Cards
Customer service issue
Reported by GetHuman-pankaale
Sep 10th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2527 others
0 customers following this


GetHuman-pankaale started working on this issue
Sep 10th, 2019 3:03am
GetHuman-pankaale indicated the issue is not fixed yet.
Sep 12th, 2019 2:04pm