I purchased Battlefield * ******* from your Elizabethton TN, store while purchasing thi...

GetHuman2593813's customer service issue with GameStop from March 2019

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The issue in GetHuman2593813's own words
I purchased Battlefield * ******* from your Elizabethton TN, store while purchasing this game I spoke with the store manager Austin Hammonds who assured me there was a campaign mode but if I wasn't happy with it I could return it, I got a chance to look at it today and there isn't a campaign mode just * short stories you can play so I took it back and Austin Hammond's was there and said I have you a new copy I'm not returning it. Then he said he give me $**. I told him I purchased a pre-owned game if he gave me a new one that's his mistake plus he promised I could bring it back if it wasn't what I thought and I did but he was nothing but rude to me and after leaving the counter I was still going to spend money but he said do I know what I want cause he is closing and didn't give me a chance to shop. I need immediate assistance with this issue or I'm going to take my business somewhere else.

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Customer service issue
Reported by GetHuman2593813
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1965 others
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GetHuman2593813 started working on this issue
Mar 26th, 2019 1:29am

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