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GameStop Customer Service

Answers to Common Problems

Use GameStop's Phone Number

GameStop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call GameStop Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about GameStop.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for GameStop.

How Do I Return an Item to GameStop from Their Black Friday Sale? You can return an item to Gamestop from their Black Friday sale if you aren't happy with it. You are required to return Gamestop items... Read more

How Do I Find Cyber Monday Deals for GameStop? Cyber Monday is one of the best times to buy video games, accessories, video game consoles, and other gamer gear. You can get incredible... Read more

How Do I Make an Order for the GameStop Cyber Monday Event? Service issues can occur at any time, with some needing urgency than others. Regardless of your problem, GetHuman strives to help consumers... Read more

How long do I have to pick up a pre-ordered item from GameStop? Pre-ordered items at GameStop can be held for up to 48 hours before they are made available to other customers. After the initial release... Read more

Does GameStop offer trade-in options for used games? Yes, GameStop offers trade-in options for used games. With their trade-in program, customers can bring in their pre-owned games and... Read more

How Do I Cancel an Order from GameStop? Gamestop is a company that sells software and videogames. You can cancel an order from Gamestop but you have to adhere to their order... Read more

What is the GameStop PowerUp Rewards program? The GameStop PowerUp Rewards program is a membership program designed for gamers. By joining the program, members can unlock various... Read more

There's more!

Click below to show 11 more questions, answers, and complete guides to common GameStop customer support problems.

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Recent reasons customers contacted GameStop:

I had preordered Tears of the Kingdom on April Second, with the Order Number being...

I ordered an xbox series s. Paid for on GameStop.com. I paid for same day delivery a...

I ordered an amiibo for pickup at a GameStop near me: Mountainview Plaza, Danville VA...

I have contacted the customer service line multiple times and still have not recieved a...

Hello I placed an order yesterday I have not received an answer I need to cancel it bec...

Haven’t received order. Not updating on email

I’m trying to get a copy of my receipt from a GameStop purchase in November of last yea...

highghghghighghghghghghghghghgjugjgjgjgjfgjafjngajksrdjdfbnkl dgbnklbdnkxfknfdmkn*dbkn...

hello, i recently made an order with * items. i was signed in and used my pro member ac...

I placed an order on the GameStop app for a funko pop and I got mail saying I need to p...

Purchased * games for Christmas and did not receive * of them

I bought an in store Funko pop. When I got it home, there is loose pieces and I need t...

Hi so my ps* has some problems. Every time I play any game it says, your ps* is overhea...

Meine Bestellung wurde angeblich am **.**. versandt, allerdings habe ich keine Sendung...

We have the pre ordered code of final fantasy * reunion crisis core but we don't know h...

Help me with my issue

Does GetHuman work with GameStop?

GetHuman does not work with GameStop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to GameStop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check GameStop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!