I bought a * month Xbox live gold card online on cyber Monday (**********) and got the...

GetHuman-mudderj's customer service issue with GameStop from November 2018

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The issue in GetHuman-mudderj's own words
I bought a * month Xbox live gold card online on cyber Monday (**********) and got the confirmation email that night, giving me the order number, and it said you purchase is confirmed, you will get a separate email with the code and instructions on how to use it. It is now Thursday (**********) and i have not gotten the email with the code. I have been on hold with them on Wednesday night till after the customer service closed, and tonight for an hour. I would like to know how long it usually take to receive the code, if this is only an issue because of cyber Monday, if I will even ever get an email with the code, and if they did send the email with the code, that they would send it again to the email that they would email me at.
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Customer service issue
Reported by GetHuman-mudderj
Nov 29th, 2018 - 6 mons ago
I have an issue with GameStop too
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Seen by 8 customers so far
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GetHuman-mudderj started working on this issue
Nov 29th, 2018 11:31pm