On Friday November **rd **** I Went to purchase a red dead redemption * * Terabyte ps...

GetHuman-mikefagu's customer service issue with GameStop from November 2018

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The issue in GetHuman-mikefagu's own words
On Friday November **rd **** I Went to purchase a red dead redemption * * Terabyte ps*, a head set, the new black ops and warranty on some things. I put my card in to pay and it took the money from my bank account but the system froze and said "not responding" so some other gamestop employee came over and shut the computer down. So they were on the phone with corporate and they said insert again which I did and my card got denied. Reason being they already took the money.. they said it would be back in my account Monday. It's *:** p.m. Tuesday November **th **** and I'm still out $***.** and don't even have the items I paid for. At this point I'm so disgusted I just want my money back.* Thank you for your help in advanced.
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GameStop

Customer service issue
Reported by GetHuman-mikefagu
Nov 28th, 2018 - 9 mons ago
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GetHuman-mikefagu started working on this issue
Nov 28th, 2018 1:19am