I ordered a Nintendo Switch today online ****************. Was told the order did not...

GetHuman-tonolo's customer service issue with GameStop from November 2018

847 similar
0 following
Help with my GameStop issue
First: share to improve GetHuman-tonolo's odds
Strength in numbers! Companies respond better when others are watching.
Did that get it fixed?
Waiting to see if GetHuman-tonolo fixed the issue with our suggestion.
Before contacting them, items GetHuman-tonolo may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman-tonolo's own words
I ordered a Nintendo Switch today online ****************. Was told the order did not go thru. Reordered ****************. Shortly after got email they both went thru! Tried to call CS but after ** min decided to have them call me. Got the call hours later and again was on hold ** min. Insulting! The agent could not cancel one of the orders so now I am stuck returning one of them at the store. If I wanted to go to the store I would NOT have ordered online. Same exact thing happened to my daughter. This is very bad customer service and I would hope to receive more than a form email from you. Antoinette Wagner
GetHuman-tonolo did not yet indicate what GameStop should do to make this right.
I have an issue with GameStop too
How GetHuman-tonolo fixed the problem
We are waiting for GetHuman-tonolo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tonolo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tonolo
Nov 27th, 2018 - 9 mons ago
I have an issue with GameStop too
Not resolved
Seen by 12 customers so far
Similar issue to 847 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tonolo started working on this issue
Nov 27th, 2018 1:04am