I ordered a Nintendo Switch today online ****************. Was told the order did not...

GetHuman-tonolo's customer service issue with GameStop from November 2018

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I ordered a Nintendo Switch today online ****************. Was told the order did not go thru. Reordered ****************. Shortly after got email they both went thru! Tried to call CS but after ** min decided to have them call me. Got the call hours later and again was on hold ** min. Insulting! The agent could not cancel one of the orders so now I am stuck returning one of them at the store. If I wanted to go to the store I would NOT have ordered online. Same exact thing happened to my daughter. This is very bad customer service and I would hope to receive more than a form email from you. Antoinette Wagner
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GameStop

Customer service issue
Reported by GetHuman-tonolo
Nov 27th, 2018 - 9 mons ago
I have an issue with GameStop too
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Seen by 12 customers so far
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GetHuman-tonolo started working on this issue
Nov 27th, 2018 1:04am