On Thursday I went in to the Gamestop in Odessa, Tx to get one of the Switch consoles w...

GetHuman1631315's customer service issue with GameStop from November 2018

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The issue in GetHuman1631315's own words
On Thursday I went in to the Gamestop in Odessa, Tx to get one of the Switch consoles with the $** gift card offer. The ad says that if you buy the Switch with the Mario Cart * bundle for $*** you get a $** gift card. When I purchased the console I ended up paying about $*** ( I have the receipt at home) and did not get a gift card. I was told the gift card had to be used as part of the purchase. But I still paid $*** plus some tax. Can you explain how that works? Your ad is very misleading if that is the case.*Thanks for your help.*Darren Farris******@***.com
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GameStop

Customer service issue
Reported by GetHuman1631315
Nov 26th, 2018 - 3 mons ago
I have an issue with GameStop too
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Timeline
GetHuman1631315 started working on this issue
Nov 26th, 2018 8:55pm